Karuana Gatimu - Navigating Copilot User Enablement

Welcome to the Copilot Studio Podcast, where today's episode promises an illuminating conversation with Karuana Gatimu, a visionary leader from Microsoft focusing on collaborative apps and platforms, particularly Microsoft 365 and Copilot.

Join me Daniel Anderson (Microsoft MVP), as I delve into Karuana's insights on the significance of user enablement, the evolution of technology adoption, and the transformative impact of artificial intelligence in today's business landscape.

From her role in hosting "Mondays at Microsoft" to her proactive approach to community engagement and her strategic viewpoints on copilot governance, Karuana shares her journey and strategies to foster an inclusive and tech-empowered community.

This episode will explore how these technologies are not just reshaping businesses but also how individuals at all levels can adapt to leverage these tools for growth and productivity. Whether you're an executive, a marketer, or an IT professional, tune in to gain valuable perspectives on making the most out of technological advancements in your role.

Time Stamps:

00:00 20 years of user enablement and change.

04:02 Customer success kit emphasizes user enablement teamwork.

08:50 Understanding diverse copilot experiences for specific roles.

10:48 Understanding key Copilot functions critical for individual use.

13:07 Community of practice critical for ongoing learning.

18:49 Too many unorganized information needs improvement.

21:59 10 years teaching Microsoft 365 governance, career progression.

26:21 Advocating for employees' needs and vision.

30:20 Utilizing AI for efficient, confident decision-making.

32:03 Understanding user needs, not just technology.

35:17 Microsoft Viva Copilot Academy enhances team experience.

41:04 Challenges of identity and belonging in society.

43:47 Empowering Microsoft community to join and thrive.

45:52 Grateful for the conversation and insightful stories.

Connect with Karuana on LinkedIn: https://www.linkedin.com/in/karuanagatimu

Microsoft Adoption Site: https://adoption.microsoft.com