Mac Power Users

774: Answering Common Tech Support Questions

82 snips
Dec 8, 2024
As holiday gatherings approach, tech questions abound! The hosts share essential tips for tackling family tech support challenges, focusing on iCloud and storage management. They discuss modern backup solutions and their limitations, and the importance of guiding non-tech-savvy relatives through data backup practices. Exploring common printer issues, enhancing Wi-Fi performance, and managing digital legacies also take center stage. Plus, there's a lighthearted take on keeping family tech conversations respectful, all while raising awareness about scams and cybersecurity.
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ADVICE

iCloud’s Value Proposition

  • Help family members understand iCloud's value, especially for photo backups.
  • Frame iCloud cost practically, like a monthly coffee, emphasizing photo preservation.
ADVICE

Managing iPhone Storage

  • Use Apple's storage recommendations to manage iPhone space.
  • Offload unused apps or delete large files like downloaded videos.
ANECDOTE

Right-Sizing Phone Storage

  • David Sparks helped a friend realize she didn't need a large phone.
  • Checking storage needs can inform future phone purchases.
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