This time, we discuss the fascinating concept of 'Thoughtless Acts'—simple, everyday innovations people make to adapt to their environment without even thinking about it. From hanging tea bags on mug handles to hanging shirts on a washing machine door, we explore how unnoticed behaviours can inspire better design and usability. We also delve into the origins of the term inspired by the work and book from human factors researcher, Jane Fulton Suri and her work at IDEO. Once again, the team come prepared with buckets full of examples of Thoughtless Acts they've caught themselves doing or have observed in others - unsurprisingly, Tom brings ups dishwashers again!
Join the conversation and share your own examples of thoughtless acts by emailing hello@sketchplanations.com or by leaving us a voice note here. Don't forget to check out the episode artwork and visit sketchplanations.com for more insightful sketches!
Timeline of Topics Discussed
00:00 Introduction to Thoughtless Acts
01:53 Defining Thoughtless Acts
03:24 Origins of the Concept
05:58 Examples of Thoughtless Acts
08:20 Degrees of Thoughtlessness
11:12 Importance in Design
12:40 Personal Hacks and Innovations
15:27 Observations in Design
21:26 Coffee Mugs and Shopping Trolleys
22:19 Observing Daily Interactions
24:04 Designing for Better Usability
26:14 Everyday Improvisations
32:02 Signalling and Subtle Messages
33:58 Accidents and Tool Design
37:17 Listener Engagement and Conclusion
All music on this podcast series is provided by the extremely talented Franc Cinelli.
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