Setting boundaries with clients

Oftentimes, it is necessary for lawyers to outline clear boundaries so that the client relationship is not blurred. Doing so, one firm leader says, allows her to walk into court with a clear conscience and be the best advocate she can be. In this episode of The Lawyers Weekly Show, host Jerome Doraisamy speaks with Emma Turnbull Lawyers director and managing partner Emma Turnbull about her work as a criminal defence lawyer and why it’s a meaningful vocational path for her, how and why she’s a better lawyer because she rides horses, why it’s so important to set boundaries with clients, and why clients may try to push those boundaries. Turnbull also delves into the ways in which clients may try to blur lines, her experience as a female practitioner, how empathy can be misconstrued, how to put in place necessary guardrails, how she sets boundaries from the outset of a client relationship, whether there are relevant professional conduct considerations at play, the questions to ask of one’s self in setting boundaries, whether it is easier said than done, and why she is a better lawyer by virtue of knowing where the line in the sand is.

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