If we’re going to get through this, we need to manage conflict as best we can. That’s why it’s so important to listen to Liane Davey. She is an organizational psychologist who advises leaders on both strategy and team effectiveness. In our conversation we talk about why we’re biologically wired to avoid conflict (see, it isn’t just me!); the price we pay for accumulating “conflict debt”; the delusion of “picking your battles”; when sweating palms can be helpful; and how to best harness the power of validation and reciprocity.
