Corporate social responsibility and commitment to a local workforce can go hand-in-hand with profitability. World Wide Technology in St. Louis is managing to thrive while dealing head-on with the pandemic and social and racial issues. One of the largest minority-owned businesses in the US, the 30 year-old privately held firm employs more than 6,000. The rare global tech firm based in the Midwest, it boasts a roster of Fortune 100 customers. CEO and co-founder Jim Kavanaugh discusses company’s evolution from value-added reseller to diversified IT firm and its longstanding emphasis on employee wellbeing, diversity, and inclusion.
HBS Managing the Future of Work