The PRMA Insurance Thought Leaders Insight Series with Spencer Houldin, alongside leading thought leaders in the industry, aims to examine the insurance terrain, identify solutions to navigating the bumpy roads and provide a roadmap that guides risk management professionals in the right direction.  This episode is a sit-down with Evan Purmort, the CEO of Central Insurance, covering several topics including his vision for the future of Central and the importance of the customer experience.

Spencer M. Houldin is the President of Ericson Insurance Services. He has 30 years of experience as a personal insurance advisor and leads Ericson’s high net worth personal insurance division.