Best Practice Network - Apprenticeships Emotional Intelligence (EQ)
Oct 24, 2025
Delve into the transformative power of emotional intelligence in leadership. Discover how EQ differentiates managers from true leaders and acts as a cohesive force within teams. Learn to balance empathy with operational needs while recognizing personal biases. Hear a poignant staff story that reshaped a leader's understanding of emotional impact. Enhance your EQ through active listening and mindful practices, empowering you to connect authentically and foster resilience within your team.
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EQ Turns Managers Into Leaders
- Emotional intelligence often differentiates managers who command tasks from leaders who inspire people.
- EQ skills create cohesion, motivation, and resilience within teams beyond raw IQ abilities.
EQ Complements IQ In Leadership
- Great leaders often combine strong EQ with adequate IQ rather than relying on IQ alone.
- EQ acts as the glue that helps teams stay motivated and resourceful under pressure.
Leader Who Rarely Calls In Sick
- Tatia shares her difficulty calling in sick and how that made managing staff absences emotionally fraught.
- She had to recognise her own perspective could bias decisions about staff welfare and workloads.
