
Tech Disruptors
Workday CTO On the Company’s Nuanced Approach to AI Integration
Mar 26, 2025
Jim Stratton, Chief Technology Officer at Workday with over 12 years of experience, discusses the transformative role of AI in HR and financial software. He emphasizes Workday's unique dual strategy for AI integration, enhancing existing functionalities while introducing advanced machine learning. Stratton highlights the significance of customizable AI applications and the complexities of pricing models in the enterprise sector. He also dives into the role of AI agents as co-pilots for business operations and the importance of security in managing these digital workforce components.
43:24
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Quick takeaways
- Workday's unique integration of AI into HR and financial software enhances operational efficiency while transforming traditional workflows through digital agents.
- The company's focus on uniform software updates ensures all clients benefit from the latest AI advancements, promoting scalability and security across the platform.
Deep dives
Jim Stratton's Role and Workday's AI Development
Jim Stratton, the Chief Technology Officer at Workday, has been with the company for over a decade, transitioning from aerospace to enterprise software. His current focus is on leading the development of AI and machine learning systems that are integral to the Workday platform. Workday has been improving its existing functionalities using AI for over ten years, aiming to enhance user experience by making systems smarter and more efficient. This involves not only integrating AI into everyday applications but also creating new, high-value capabilities that generate a direct return on investment for enterprises.
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