Tech Disruptors

Workday CTO On the Company’s Nuanced Approach to AI Integration

8 snips
Mar 26, 2025
Jim Stratton, Chief Technology Officer at Workday with over 12 years of experience, discusses the transformative role of AI in HR and financial software. He emphasizes Workday's unique dual strategy for AI integration, enhancing existing functionalities while introducing advanced machine learning. Stratton highlights the significance of customizable AI applications and the complexities of pricing models in the enterprise sector. He also dives into the role of AI agents as co-pilots for business operations and the importance of security in managing these digital workforce components.
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INSIGHT

Dual Approach to AI Integration

  • Workday integrates AI into existing products for better user experience and also offers new AI products with direct ROI.
  • These new AI products leverage large-scale AI and data sets for previously impossible capabilities.
INSIGHT

AI Software Pricing Models

  • AI-driven software can have various pricing models based on use cases and data volume.
  • While large-scale data analytics or generative models may have usage-based pricing, many AI features will be product-based.
INSIGHT

AI Adoption in HCM vs. Finance

  • Workday's HCM suite has seen faster AI adoption than its financial applications, likely due to the conservative nature of financial systems.
  • However, AI-powered risk management and audit capabilities are driving increased AI adoption in financial applications.
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