Talking Headways: A Streetsblog Podcast cover image

Talking Headways: A Streetsblog Podcast

Episode 504: Simpler Payment Systems for Agencies and Riders

Oct 17, 2024
01:00:43

This week we’re joined by Gillian Gillett of CalITP and Dan Baker, of the Connecticut Department of Transportation to discuss how agencies can create simpler payment and travel experiences for transit riders.  We chat about the Connecticut Integrated Mobility Project, building payment system capacity and merchant services for smaller transit agencies, and the need for digital customer first thinking in a paper based industry.

+++

Follow us on twitter @theoverheadwire

Follow us on Mastadon theoverheadwire@sfba.social

Follow us on Threads or Instagram @theoverheadwire

Support the show on Patreon

http://patreon.com/theoverheadwire

Buy books on our Bookshop.org Affiliate site! 

And get our Cars are Cholesterol shirt at Tee-Public!

And everything else at http://theoverheadwire.com

 

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode