Restaurant Unstoppable with Eric Cacciatore 963: Tanner Agar Owner and Creative Director of Apothecary and Rye
Tanner Agar began his hospitality career as a Segway delivery driver in Chicago as a teen. Since then, he has had a very storied career in many avenues and places in the industry. He has worked in 6 countries, including Canada, Spain, France, Tanzania, and New Zealand. He believes he grew the most at his job in Spain. In 2017, he Co-Founded Rye in Dallas with his business partner, Nick. Today he is the CEO of Walkabout Hospitality Group, under which Rye and Apothecary, another of his restaurant creations, operates. A second location of Rye has also opened recently.
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In this episode with Tanner Agar we will discuss:
- Business partners
- It's all about the team
- Valuing employee input
- Treat your guests like possible future investors
- Marketing
- Surviving a fire in your restaurant
- Employee benefits
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Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Excellence is the habit
- What is your biggest weakness?
- Demanding more than is necessary sometimes
- What's one thing you ask or look for when interviewing/growing your team?
- Knowledge-based questions until exhaustion
- What's a current challenge? How are you dealing with it?
- Handing off everything to a new group of people
- Share one code of conduct or behavior you teach your team.
- Respect the work that we're doing
- What is one uncommon standard of service you teach your staff?
- Not allowed to hold a dirty dish in front of the guest
- What's one book we must read to become a better person or restaurant owner?
- Rebel Chef: In Search of What Matters by Dominique Crenn
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Work from home technology - Microsoft Suite
- What is one thing you feel restaurateurs don't do well enough or often enough?
- They don't let other people do the work while also making sure they have the support
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Drink deeply from books and other sources from people who are different from you
- Be yourself because everyone else is already taken
- Remember that since you can't take it with you, don't leave anything on the table
Instagram: @tagaragar @rye.restaurant @apothecary_bar @barleybyrye
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Huge thanks to Tanner Agar for joining me for another awesome episode. Until next time!
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