The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
481: Former CEO of AT&T Business, Anne Chow, on How to Lead Bigger
Sep 9, 2024
Anne Chow, former CEO of AT&T Business and author, shares her vast leadership insights. She discusses her transformation from an engineer to a leader, highlighting core values shaped by her immigrant background. The conversation delves into navigating organizational politics with emotional intelligence and balancing results with relationships. Anne emphasizes the importance of leading inclusively and humanity's role in modern leadership, especially for younger generations. Her 'Lead Big' framework advocates for a holistic approach to driving impact in work and workplace dynamics.
52:19
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Quick takeaways
- Effective leadership requires understanding one's origins and core values, which shapes adaptability and diverse experiences over time.
- Commitment to inclusion and continuous personal development enhances leadership by elevating diverse voices and fostering collaboration for greater impact.
Deep dives
The Journey of Leadership
A significant aspect of effective leadership is understanding one’s origins and the foundational values that shape a leader's journey. The speaker shares their story as a second-generation American, emphasizing the influence of immigrant parents who instilled a strong work ethic and core values. Starting their career as a network engineer at AT&T, they navigated through 17 different roles over 32 years, which allowed them to develop a deep understanding of the telecommunications industry. This journey underscores the importance of diverse experiences and adaptability in developing leadership qualities.
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