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Risk Management: Brick by Brick
VP of Partnerships & Strategy: Embracing Technology, Elevating Customer Value & Strategic Partnerships in Risk Management
Oct 23, 2024
Sharon Fox, Vice President of Partnerships & Strategy at TrustLayer, dives into the transformative impact of technology on the insurance industry. With expertise in data and risk management, she shares her unique journey and the importance of staying curious in a rapidly evolving landscape. The conversation highlights the need for modernization in both client-facing and back-office operations, challenges common misconceptions about the market, and emphasizes the significance of consultative services and effective collaboration in enhancing risk management.
16:49
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Quick takeaways
- Sharon Fox's transition from human resources to risk management technology highlights the growing importance of embracing technological innovations in the insurance industry.
- The evolving role of insurance brokers towards consultative practices necessitates a deeper understanding of client needs to enhance relationships and service offerings.
Deep dives
The Journey into Risk Management and Technology
Sharon Fox shares her unique journey from starting her career in human resources to becoming a prominent figure in risk management technology. After realizing her passion for entrepreneurship, she pivoted towards the insurance industry, where she recognized a significant demand for technological advancements. Her experience working with legacy systems in insurance highlighted the outdated processes that persisted even a decade ago, where paper filing and DOS-like technology hindered efficiency. This transition into technology allowed her to be at the forefront of significant changes in a traditionally slow-moving industry.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode