This is Fine! A podcast about resilience engineering and software What is an incident? How come no one declare them?
Michael Wettick’s Lund thesis is great, and Laura Maguire’s paper on the Costs of Coordination that is a shortened version of her dissertation is worth a read!
Clint’s SRECon talk that he mentioned a couple times: https://www.youtube.com/watch?v=k4UaDDkLOhw
Lorin wrote a great article on incidents and improvisation: https://surfingcomplexity.blog/2023/06/11/when-theres-no-plan-for-this-scenario-youve-got-to-improvise/
Incident.io and the people who work there have hilarious LinkedIn posts about how people use incidents in their org.
We talked about BlackRock3 who do incident command training: https://www.blackrock3.com/
Brent Chapman has also done great incident command training and has done some talks on why IT incident management can learn from fire/emergency response management processes.
We have a LinkedIn! https://www.linkedin.com/company/this-is-fine-a-podcast-about-software-and-resilience-engineering/
And you can ask us questions here: https://forms.gle/rggrbGG6aFVrgZsv9