Thirty Minute Mentors
Episode 267: John Hancock CEO Brooks Tingle
Feb 18, 2025
Brooks Tingle, CEO of John Hancock and a leader in the insurance industry, shares insights from his fascinating career journey. He emphasizes the importance of foundational experiences, such as his start in customer service. Passion and purpose in aligning career goals take center stage, alongside innovative leadership that advocates for change. Tingle discusses the power of persuasion in fostering a positive impact and driving organizational success, ultimately showing how the right values can transform traditional industries.
35:41
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Quick takeaways
- Brooks Tingle emphasizes the importance of proactive career development through goal setting and exceeding job expectations for sustainable success.
- Tingle advocates for aligning personal values with professional goals to foster fulfillment and enhance customer-centric organizational culture.
Deep dives
Early Influences and Career Beginnings
Brooks Tingle reflects on his early life in New England, shaped by a family dynamic that combined discipline and compassion. His father’s military background instilled a sense of responsibility, while his mother's generosity influenced his desire to make a positive impact. Despite starting his career in customer service without a clear plan, he emphasizes the value of hands-on experience in understanding the business. Tingle's journey illustrates that a lack of a defined path does not hinder one's ability to achieve success; rather, adaptability and learning are crucial.
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