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Product with Panash
Continuous Discovery Habits | Teresa Torres (ProductTalk)
May 24, 2021
Teresa Torres, author of 'Continuous Discovery Habits', discusses challenges in product teams, embedding continuous discovery habits, and empowering teams for customer-centered success. They explore the process of habit formation, navigating 'why' questions with product leaders, continuous customer conversations, cross-functional integration in product development, and details about the book release and membership community.
58:19
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Quick takeaways
- Balancing confidence in knowledge with doubt is key to maintaining an open mind and questioning assumptions.
- Start small by talking to customers regularly to increase customer-centricity and enhance product development processes.
Deep dives
Importance of Continuous Discovery Habits for Product Teams
Product teams often become product-centric, leading to a bias called the Curse of Knowledge. Wisdom involves balancing confidence in knowledge with doubt to maintain an open mind and question assumptions. Connecting with customers regularly helps bridge the gap between what the team knows and what customers think, ensuring products align with customer needs and preferences.
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