Episode 169: Beyond the Numbers: Putting Customers in the Driver's Seat w/ Jett Williams

Episode 169 of The Hitstreak, a podcast where we talk about anything and everything! 

This week we are joined by the Founder of Nashville RV and Dwell Mobile Housing Solutions, Jett Williams!!

Episode in a glance: 
In this episode, Jett and I's conversation revolves around the importance of customer feedback, the introduction of Dwell Mobile Housing Solutions, and the critical role it plays in disaster response and recovery. We highlight the impact of community support, the role of nonprofits in disaster relief, and the power of connection in media. Jett shares his journey in the RV industry and emphasizes the importance of family bonding through travel. In this engaging conversation, we also go into Jett's entrepreneurial journey, starting from a young age with a unique RV rental business. He discusses the lessons learned from early ventures, the importance of customer feedback, and the silent victories that fuel his passion for entrepreneurship. Jett emphasizes the significance of building a strong team culture and innovative strategies, especially during challenging economic times. He reflects on the motivation behind his work and the profound connections formed through shared experiences, particularly in the RV rental industry. The episode concludes with insights into future plans for Dwell Mobile Housing Solutions and the philosophy behind Jett's business practices. 


Key Points:

- Customers always have feedback to learn from.

- The recovery process is crucial after a disaster strikes.

- Community support is vital in times of crisis.

- Connection in media is essential for spreading awareness.

- Small efforts can lead to large outcomes in community support.

- Lessons from early business failures shape future success.

- Silent wins in entrepreneurship are often the most fulfilling.

- Customers can be the best mentors for business growth.

- Building a unique business culture is essential for success.

- Innovative strategies can thrive even in a recession.

- Connection and communication are key in business relationships.

- The little things in business can lead to significant outcomes.

- Embracing feedback from customers can drive improvement. 


About our guest: 

Jett Williams is an entrepreneur from Franklin, Tennessee, best known for founding Nashville RV, a trusted name in RV sales, rentals, and service, and Dwell Mobile Housing Solutions, which provides temporary housing for people in transition or facing natural disasters.

Originally from Memphis, Jett moved to Nashville at 19 to pursue his dream of business ownership. Over the years, Nashville RV grew from a small rental business to a full-service RV sales company. Jett’s work is deeply rooted in his love for travel and his desire to help others, values he shares with his wife, Stacey, and their two children.

Jett believes success is measured by relationships and impact, not titles or profits. Looking ahead, he aims to expand Dwell Mobile to serve more people in need of temporary housing. Guided by hard work, humility, and a commitment to others, Jett’s story continues to inspire those around him.

Follow and contact:

Instagram: ⁠@nashvillerv⁠⁠
Nashvillervsales.com⁠

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