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NEJM AI Grand Rounds

Partners in Diagnosis: ChatGPT, a Mother’s Intuition, and a Doctor’s Expertise with Courtney Hofmann and Dr. Holly Gilmer

Nov 20, 2024
Courtney Hofmann, a mother who turned to ChatGPT for help after years of misdiagnoses, shares her remarkable journey to uncover her son's tethered cord syndrome. Dr. Holly Gilmer, the pediatric neurosurgeon who treated him, discusses the importance of combining AI insights with medical expertise. They tackle systemic healthcare challenges, the evolving role of AI in patient advocacy, and the transformative potential of technology in navigating complex medical issues. Together, they highlight the collaboration needed between AI and human care for better outcomes.
40:06

Podcast summary created with Snipd AI

Quick takeaways

  • AI like ChatGPT can help identify overlooked medical conditions by synthesizing information that may be missed by traditional doctors.
  • Combining AI insights with human expertise fosters more empowered patient advocacy and addresses systemic healthcare challenges in diagnostics.

Deep dives

The Complexity of Medical Diagnosis

A family with two medically complex children faced multiple diagnostic challenges over three years, highlighting significant failures in the healthcare system. The son, adopted, underwent several newborn exams that overlooked a critical condition known as a sacral dimple. Despite having access to top-tier health insurance and educated parents advocating for care, the family encountered numerous doctors who dismissed symptoms as normal developmental issues. This ordeal illustrates the systemic issues within healthcare where even educated families struggle to receive accurate diagnoses.

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