Learning English For Work

Office English: Chasing people

Feb 10, 2025
Ever felt frustrated waiting for a colleague's response? This podcast dives into the art of chasing up on tasks without crossing the line into rudeness. It offers strategies for polite reminders while maintaining professionalism. Discover how to balance urgency with courtesy and adapt your language based on workplace culture. The hosts share insights on effective communication methods, including phone calls and face-to-face chats, while highlighting cultural differences between the UK and US. Get ready to master the follow-up dance!
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ADVICE

First Reminder

  • Start with gentle reminders like "Just wondering if you saw my last email?"
  • Follow up with polite questions such as, "Have you had a chance to look at the report?"
ADVICE

Second Reminder

  • Use firmer, more direct language for the second reminder, like, "I wanted to remind you about…".
  • Clearly state the deadline and potential consequences, for example, "Otherwise, we might lose this client."
ADVICE

Further Action

  • If emails fail, try other communication methods, such as phone calls or in-person conversations.
  • Consider escalating the issue to a manager if necessary.
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