Jesse Friedman on raising the WP hosting standard across the industry with WP.cloud

Cory Miller is joined by Jess Friedman from WP Cloud discuss how hosting companies can improve their infrastructure and services to provide better performance and reliability to their customers. They also dive into the importance of customer support, the benefits of using managed hosting services, the ethics of data collection, and more. The experience and expertise offered are sure to inspire you to increase your standards of service.

Top Takeaways:

• Outsourcing Infrastructure. WordPress hosting companies can benefit from outsourcing their infrastructure to specialized providers such as WP Cloud. This can free up their customer support team from dealing with infrastructure-related issues and enable them to focus on providing better customer service and value-added services.
• Increase Customer Satisfaction. By democratizing publishing and providing a superior WordPress experience, hosting companies can reduce churn and retain customers who may otherwise switch to other platforms if their WordPress experience is subpar.
• Set Up for Speed. While many factors can impact website speed, some of the most important ones include optimizing images, using a content delivery network (CDN), and minimizing the use of plugins. By focusing on these areas, WordPress agencies can help their clients improve their website speed and ultimately provide a better user experience for their visitors.

🙏 Sponsor: A2 Hosting

A2Hosting offers solutions for WordPress and WooCommerce that are both blazing fast and ultra-reliable. WordPress can be easily deployed on ANY web hosting plan from A2: Shared, VPS, or Dedicated. A2 also offers Managed WordPress and WooCommerce Hosting. Take a look at a2hosting.com today!

🔗 Mentioned in the show:

• WP Cloud
• WP Hosting Benchmarks $25-50
• WP Hosting Benchmarks $201-500
• Kinsta
• WP Engine
• SiteGround
• Bluehost
• DigitalOcean
• Pressable
• cPanel
• Plesk
• Cloudflare

🐦 You can follow Post Status and our guests on Twitter:

• Jess Friedman (Head of WP Cloud)
• Cory Miller (CEO, Post Status)
• Olivia Bisset (Intern, Post Status)

The Post Status Draft podcast is geared toward WordPress professionals, with interviews, news, and deep analysis. 📝

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