Digital Assistants in Healthcare - Alexa, Google Home, and Siri

 

This is our first “Super Test” episode! We put Alexa, Siri and Google Assistant through their paces as we explore the current state of Digital Assistants as Health Technology and discuss the future possibilities for the technology.

 

https://youtu.be/_haQ4vhJ7hw

 

Watch this episode on YouTube for the best experience:

 

1.50 What we have been  

 

2.05 Nikki Kanani episode

 

2.50 Standing desks for GPs

 

3.45 HTN and Digital week - How to work quicker in primary care

 

4.40 RCGP Bright Ideas

 

5.40 Digital GP fellowships - contact us

 

6.30 How we are testing them

 

8.00 We tested performance in the following areas:

 

• Emergency Assistance
• Finding Services
• Accessing and Booking Services
• Health Information
• Health Advice/Assessment

 

How we scored for each question:

 

• Winner = 3 points
• Runner up = 2 points
• Bottom of the class but gave a sensible answer = 1 point
• Fail = 0 points
• Safety concern = -3 points

 

If you are interested:

 

Alexa Echo: Bought at Amazon or major retailers RRP £89.99

 

Alexa Dot: Bought at Amazon or major retailers RRP £39.99

 

Google Home: Bought at Google or retailers RRP £49-89

 

Apple Siri: Available on all Apple products like the Apple Watch or iPad.

 

Emergency Assistance

 

 Amazon AlexaApple SiriGoogle Home08.30 Call me an Ambulance23011.15 Tell me how to do CPR02314.45 How to treat a nose bleed21317.50 What do I do if someone swallows bleach?03-3!!

 

12.15 Explaining what Alexa Skills are.

 

20.45 Note - Apple switched the search engine behind Siri back to Google from Microsoft Bing on 25/9/17

 

Finding Services

 

 Amaxon AlexaApple SiriGoogle Home22.10 Where is my nearest A&E? Can you send me directions?00326.15 I think I have a sexually transmitted infection?013

 

Accessing and Booking Services

 

 Amazon AlexaApple SiriGoogle Home30.00 Book me an appointment at my GP?000

 

https://youtu.be/D5VN56jQMWM

 

Health Information

 

 Amazon AlexaApple SiriGoogle Home37.20 Tell me about simvastatin?200… Common side effects?003

 

Health Advice/Assessment

 

 Amazon AlexaApple SiriGoogle Home42.00 I have a headache… what should I do?10148.25 Open Headspace - no winner333

 

43.15 Doctor Alex Alexa Skill -

 

47.20 What could happen if others try to develop skills like Babylon Health or Ada Health?

 

Special mention to some other Amazon Alexa skills

 

• Headspace
• Bodycoach
• First aid by British Red Cross - Alexa, ask first aid how to look after someone with a seizure

 

50.40 Summary impressions

 

52.30 Considerations

 

Security of data and use.

 

55.10 Regulation

 

55.30 Check out ORCHA

 

Final Score Cards:

 

Winner: Google Assistant - 16 points

 

Impressive and surprised us in places.

 

The Good

 

• Generally the b