Change and communication work can be challenging, with shifting priorities, tight deadlines, and complex approvals creating frustration.

Which is why on this episode of the Less Chatter, More Matter podcast, we sit down with Gilbert Kruidenier, organisational change expert, author, and volunteer firefighter, to explore common frustrations in change projects and practical ways to overcome them.

Gilbert shares insights from over 20 years of experience across industries including retail, government, aged care, and disability. He explains how to distinguish between change and communications roles, manage workloads, navigate approvals, and make messages clear, simple, and human.

The conversation also touches on lessons from Gilbert’s book Bad Change and strategies for improving the way change is communicated. Overall, we go over some of the mammoth pet peeves that all change and/or comms folks have, and how we can navigate them in a world where change is the new norm, and comms has to communicate about it.

This episode is ideal if you're in change or communications and want practical ideas to make your work more effective and impactful.

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Ken Fish (Encore)