EP 135 : Improving Employee Wellness - Mayank Kale (Co-Founder & CEO, Loop Health) | Building in Insurtech | Zero to One

Mayank Kale is the co-founder and CEO of loop health, a medical and health insurance provider. In this episode he spoke about partnering with the incumbents in the ecosystem, how they went from idea to product to company with loop health and the nuances of operating in the health insurance space in his interview with Roshan Cariappa.

Key Highlights: 

(00:00) Introduction

(01:03) Insurance sector today

(02:42) Building in insurance through first principles

(04:41) Problems in adopting group health insurance

(06:01) Going from Idea to product to company 

(07:51) Tech intervention in the Insurance life cycle

(09:58) Customer acquisition Process 

(11:09) Standing out in the Health insurance space 

(13:14) Partnering with the incumbents in the ecosystem

(14:58) Optimizing for better Customer NPS 

(17:17) How will regulation impact health insurance?

(19:49) Nuances of operating in the health insurance space

(21:52) High level challenges Mayank is solving 

(23:17) Tech ecosystem in Pune

(24:02) Mayank's books and podcast recommendations

(25:02) Closing remarks

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Connect with Mayank:

Linkedin: https://www.linkedin.com/in/kalemayank

Twitter: https://twitter.com/kalemayank29?s=20

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