Two years ago, we were told that ‘prompt engineer’ would be a real job — well, it’s not. Is generative AI actually going to replace and transform human labour, or is this just another shallow marketing narrative?

In this episode of Computer Says Maybe, host Alix Dunn speaks with Data & Society researchers Aiha Nguyen and Alexandra Mateescu, authors of the primer Generative AI and Labor: Power, Hype, and Value at Work. They discuss how automation is now being used as a threat against workers, and how certain types of labor are being devalued by AI — especially traditionally feminized work like caregiving.

Further reading:

Generative AI and Labor: Power, Hype, and Value at Work by Aiha Nguyen and Alexandra Mateescu
Blood in the Machine by Brain Merchant

Aiha Nguyen is the Program Director for the Labor Futures Initiative at Data & Society where she guides research and engagement. She brings a practitioner's perspective to this role having worked for over a decade in community and worker advocacy and organizing. Her research interests lie at the intersection of labor, technology, and urban studies. She is author of The Constant Boss: Work Under Digital Surveillance and co-author of ‘At the Digital Doorstep: How Customers Use Doorbell Cameras to Manage Delivery Workers’, and ‘Generative AI and Labor: Power, Hype and Value at Work’.

Alexandra Mateescu is a researcher on the Labor Futures team at the Data & Society Research Institute, where she investigates the impacts of digital surveillance, AI, and algorithmic power within the workplace. As an ethnographer, her past work has led her to explore the role of worker data and its commodification, the intersections of care labor and digital platforms, automation within service industries, and generative AI in creative industries. She is also a 2024-2025 Fellow at the Siegel Family Endowment.

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