SAP’s Kate Agena on redefining content design leadership in the age of AI

Kate Agena is the VP of Content Design at SAP and founder of the Content Design Leaders community. She shares her transition from technical writing to content design,  emphasizing the critical role of language in software interfaces and the impact of AI on content creation. Kate highlights the importance of integrating content designers in the software development lifecycle and explores how AI can personalize content while preserving human communication.

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