Marc Fonteijn 'Why Service Design is not the answer to all of our problems'

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In this episode I speak with Marc Fonteijn of the Service Design Show. I appeared many years ago on Marc’s own show and we have been chatting ever since. I caught up with Marc to hear about what he’s been working on, and also about selling service design. We even do a fun role-playing activity where I get to play the boss or decision maker in a business. It’s a good one.

I think you’re going to enjoy it!

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Here are some of the links from the show;

• servicedesignshow.com
• servicedesignshow.com/circle
• youtube.com/servicedesignshow
• anchor.fm/servicedesignshow
• servicedesignjobs.com