Future of UX | Your Design, Tech and User Experience Podcast | AI Design #76 How Mental Models Shape AI Design
19 snips
Jul 25, 2024 Explore the intriguing relationship between mental models and AI product design. Learn how designers can align their creations with users’ cognitive processes to craft intuitive interfaces. Discover the magic behind personalized AI experiences that cater to individual user expectations. This discussion uncovers the evolution of user interactions and the critical nature of user-centered design in shaping the future of technology.
AI Snips
Chapters
Transcript
Episode notes
Mental Models Guide Intuitive Interaction
- Mental models are the beliefs and assumptions we use to predict how things work based on past experience.
- They let users interact with interfaces intuitively without thinking about each step.
Door Example Shows Automatic Expectations
- Imagine opening a door: a handle suggests pull or push, a knob suggests turn, and you act without thinking much.
- This simple example shows how everyday mental models shape immediate action.
Familiar Patterns Reduce Friction
- Interfaces that match existing mental models feel easier and more familiar to users.
- When designs diverge too much from prior experience, users struggle to form correct expectations.