The Best Part of Travel | Inside the Business of Destination Experiences

Moments, Moola & Multi-Day Tours: Booking Tech & Distribution for Multi-Day Operators

Nov 7, 2025

Guest

Travis Pittman

Guest

Erika Sternburg

In this discussion, Travis Pittman, CEO and co-founder of TourRadar, shares how they’re revolutionizing multi-day tours with their innovative 'Moments' feature that connects user-generated content to bookable experiences. He emphasizes the importance of partnerships and sustainable growth. Joining him, Erika Sternburg from WeTravel delves into the complexities of multi-day operations, highlighting their Partner Hub that simplifies supplier management and payment challenges across currencies. Both guests explore the evolving tech landscape, ensuring effortless travel planning.

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INSIGHT

Multi-Day Tech Lags Behind Day Tours

Multi-day tours lag day-tour tech adoption and need tailored digital tools to scale.
Stephen Joyce compares current multi-day tech penetration to day-tour tech from a decade ago.

ANECDOTE

Origin Story: Failed Croatia Sailing

Travis Pittman founded TourRadar after a failed sailing trip in Croatia exposed gaps in support and payments.
That experience guided TourRadar's features for trust and customer protection.

INSIGHT

Moments Connects Social Content To Bookings

TourRadar launched Moments to connect authentic user-generated reels directly to bookable tours.
The aim is higher conversion and trust by linking social content with checkout.

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The world of multi-day tours is changing fast — and the technology powering it is evolving just as quickly.

In this episode, your podcast co-hosts Janelle Visser and Stephen Joyce dive into the tech side of the increasingly popular world of multi-day travel, exploring how distribution and booking tech are evolving to move multi-day forward.

First up, Travis Pittman, CEO and Co-Founder of TourRadar, shares how his company is redefining how travelers discover and book multi-day tours online, connecting operators to influencer content with "Moments" — and why partnerships, flexibility, and sustainability are key to the next wave of growth.

Next, Erika Sternburg, Director of Strategic Accounts at WeTravel, joins to talk about what makes multi-day operations so complex — and how tech companies like hers are rising to the challenge. From online booking and payments to partner networks and travel advisors, Erika takes us behind the scenes of how WeTravel is building tech that empowers multi-day operators to connect the dots across the global travel ecosystem.

If you’ve ever wondered how distribution and tech is developing for multi-day tours, this is the episode to listen to.

🗺️ Topics we cover:

Why multi-day travel is the next big opportunity for tour operators
How TourRadar's new "Moments" is connecting user-generated content with bookable experiences
The complexities behind managing multi-supplier, multi-currency, cross-border trips
WeTravel’s “Partner Hub” and the bridge between day tour and activity operators and multi-day operators
The rise of passion- and interest-based travel (from knitting to cycling to safaris!)

What’s next for the multi-day travel tech & distribution landscape

Learn more with these resources:

🔗 The Multi-Day Moment

🔗 The Multi-Day Track at Arival 360 | Washington DC

🔗 TourRadar Moments

🔗 WeTravel

🔗 Join the next Multi-Day Track at Arival 360 | Valencia

The Best Part of Travel podcast is brought to you by Arival. Season Two is sponsored by Protect Group.