Lessons from Erica Jain, Healthie, building and scaling no-code healthcare infrastructure for virtual-first care

This week, we’re super excited to get to know Erica Jain, CEO and Founder of Healthie, infrastructure for next generation digital health organizations that offer virtual-first care.

Healthie’s API-first and fully brandable suite of solutions - EMR, coaching platform, scheduling software, and patient engagement - enable healthcare builders to launch and scale best-in-class experiences for their members and quickly scale a provider network. Currently, more than 2,000 organizations use Healthie’s services and organizations that use Healthie work with more than 2 million patients on the platform.

Erica shares about Healthie’s early founding days in a business school classroom (staying focused on the prize, skipping a Brazil trip to pursue Healthie 24/7), building customer love and scaling to thousands of providers, valuing a pathway to profitability (before it was cool in 2022), and the power of collaboration with other tech players in the quickly-evolving healthcare infrastructure industry.