The Art of Product 86: The Importance of Paying Customers in Product Feedback
Ben had another good week. He signed up 25 new trials and about five conversions for Tuple. Are you one of the 500 chosen by Derrick to get access to Level? Be sure to check your Inbox on Monday for an email from him to find out.
Also, Ben and Derrick welcome Adam Wathan as a co-host for this episode. Adam’s working on getting release 1.0 of Tailwind out the door with awesome documentation.
Today’s Topics Include:
- Happiness vs. Harassment: Tuple’s paid trial process
- Will people pay for Level? Get free feedback first or make them pay upfront?
- Demo Option: Click around, view dummy posts to get sense of how Level works
- Refactoring UI: Could it be a perennial seller?
- How much should you share about your startup in your tweets?
- Focus on being best option; don’t brag about your success
- Trying to sell a theme via Tailwind; adding vs. creating new products
- Holy Grail of Software Business: Rob Walling’s stairstep approach to recurring revenue
- Growth rate required to stay alive? Keep product relevant to what market wants
- SaaS is definitely not all roses!
- Super Fast Email Services/Features: Snippets, Superhuman, Help Scout, and Shortcuts
Links and resources:
Refactoring UI by Adam Wathan and Steve Schoger
Jason Cohen - Designing the Ideal Bootstrapped Business
Perennial Seller: The Art of Making and Marketing Work that Lasts
Justin Jackson Playing with Tailwind CSS
Justin Jackson’s MegaMaker Club
Rob Walling’s Stairstep Approach to Bootstrapping
Derrick Reimer Website
Derrick Reimer on Twitter
Ben Orenstein Website
Ben Orenstein on Twitter