Sales Transformation #409 S2 Episode 278 - THE SOUND OF SILENCE: The Power Of Shutting Up And Listening Intently
IT PAYS OFF TO JUST SHUT UP.
Collin unpacks the wonders of shutting up and listening intently in the whole sales process as he digs this deep with Greg in today’s episode.
So tune in, keep your mouth shut, and learn more, in this latest edition of Sales Transformation.
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EPISODE HIGHLIGHTS
- Using pauses in the entire sales process
- The power of the mute button
- The psychology of shutting up
- People want to be heard, so listen intently
“People want to be heard, and they want to feel understood. So, make sure that you're not intentionally just not talking but you're intently listening, and depending on what you say next, or what question you might tee up next, should be pretty solid, based on the information that you have received up to that point.”- Collin Mitchell on listening intently while on mute
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