Becker’s Healthcare Podcast Nancy Beale PhD, RN, NI-BC, FAMIA, Chief Nursing Information Officer, VP of Clinical Informatics, Catholic Health
Dec 19, 2025
Nancy Beale, PhD, RN, NI-BC, FAMIA, is the Chief Nursing Information Officer at Catholic Health, boasting over 40 years in healthcare. In this discussion, she highlights how AI is revolutionizing patient care, from automated messaging to boosting provider efficiency. Beale emphasizes a strategic approach to virtual care and the urgent need for advocacy amid changing telehealth legislation. She shares insights on preparing for future tech advances, urging leaders to stay ahead of industry changes and avoid investing in outdated technology.
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Episode notes
AI Is A Broad Toolbox
- AI encompasses multiple technologies rather than a single concept.
- Early high-impact uses include automated patient message responses that boost satisfaction for patients and providers.
Let AI Buy Clinician Face Time
- Use generative AI to reduce documentation burden and increase clinician face time with patients.
- Deploy tools that improve efficiency so providers can spend more time in direct patient care.
Match Tech To A Clear Strategy
- Define your problem and strategy before adopting new technologies to avoid buying tools that don't fit.
- Use a crawl-walk-run approach and secure frontline buy-in for staged implementation.