The importance of process and leadership in product management

Catherine Pace, Chief Product Officer at SARSEN, discusses the relationship between process and leadership in product management. She emphasizes the need for a reliable process to establish consistency and set expectations for the team. By creating a structured routine, teams can focus on creativity and change while maintaining a sense of stability. Catherine also highlights the importance of understanding individual team members, their strengths, and weaknesses, and creating the best context for them to excel. The process should be designed to scale access to unique value propositions while constantly injecting new features and functionalities to meet user needs. Additionally, Catherine emphasizes the role of culture in leadership, mirroring the team's needs and creating an environment of trust and collaboration.