The So What from BCG The Chief of Staff: A CEO’s Secret Weapon
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Oct 23, 2024 Judith Wallenstein, a leader in BCG’s CEO Advisory, shares insights on the crucial role of chiefs of staff in enhancing CEO success. She reveals that the best chiefs of staff embody integrity and selflessness, often remaining in the background. Wallenstein discusses the evolving responsibilities of this role in the face of public scrutiny and how a chief of staff can maximize a CEO's productivity. Furthermore, she emphasizes the importance of nurturing personal wellness and adapting to technological advancements in leadership.
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Personality over Experience
- The most crucial trait for a chief of staff is personality, not experience.
- The best chiefs of staff are selfless and dedicated to their CEO's success.
Chief of Staff vs. EA
- Executive assistants manage the CEO's schedule and integrate their professional and private lives.
- Chiefs of staff can range from goalkeepers to strategic proxies, distinct from EAs.
Example: Jason Griff
- Jason Griff, Satya Nadella's chief of staff at Microsoft, exemplifies selfless dedication.
- He helped optimize Nadella's time and provided valuable guidance to others.