Episode 23 Highlights with Lindsey Redinger:
- What is ResearchOps and how do you operationalize user research?
- Making research accessible to everyone in the organization
- How InVision documents and stores user research insights
- Lindsey’s trick for helping all of InVision build empathy with their customers
- Getting new employees at InVision up to speed with who their customers are as part of their new hire onboarding
- How to get started in your ResearchOps practice or operationalizing user research and your company
- Keeping individual projects aligned to broader company goals
- How Lindsey and InVision uses the Jobs To Be Done framework to keep user research focused
https://blog.aureliuslab.com/lindsey-redinger-user-research-and-research-ops-podcast