How to be better at hybrid work, according to research
Dec 19, 2023
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Examining the challenges and benefits of hybrid work, including the negative effects of full-time remote work on productivity, the inefficiencies of communication and collaboration in hybrid work settings, and the importance of effective design and management for promoting in-person interactions and coordination among colleagues. Also explores the shifting perception of working from home and its productivity benefits due to the pandemic.
Fully remote work may negatively impact productivity due to challenges in communication and collaboration.
Hybrid work offers advantages such as job satisfaction, reduced commuting time, and increased flexibility for employees.
Deep dives
Productivity of remote work
According to research by Jose Maria Barrero and his co-authors, evidence suggests that fully remote work has a negative impact on productivity. Studies have found that communication and collaboration become more challenging when working remotely, leading to delays and reduced efficiency. The lack of immediate feedback and the need for more digital communication platforms contribute to these challenges. The negative productivity effect can range up to a significant 10%. However, firms can compensate for this productivity loss by saving on office space costs. Overall, while fully remote work may have some drawbacks, hybrid work, which combines remote and in-person aspects, seems to be a more attractive and productive option.
The benefits of hybrid work
Hybrid work, where employees work both remotely and in the office, is seen as a more favorable option. Jose Maria Barrero's research shows that hybrid work has no significant impact on productivity compared to fully in-person work. However, it offers several advantages, including increased job satisfaction, reduced commuting time, and greater flexibility for employees. Companies that offer hybrid work options can attract and retain talent, gain cost savings from reduced office space, and enhance overall employee well-being. To maximize the benefits of hybrid work, organizations should consider coordinating schedules and team interactions for effective collaboration.
Changing dynamics and the post-pandemic work world
The COVID-19 pandemic played a significant role in breaking the previous norm of full in-person work and increasing acceptance of remote and hybrid work arrangements. It reduced the stigma associated with remote work and highlighted the productivity benefits, such as saved commuting time. The pandemic also made people realize the importance of in-person interactions and the value of being in the office for certain activities. As a result, the post-pandemic work world offers the opportunity to combine the best aspects of remote and in-person work. It allows for more flexibility, improved work-life balance, and the potential for increased job satisfaction. The lessons learned from the pandemic have reshaped the work landscape and opened our eyes to new possibilities.
The research keeps coming in on remote work. New evidence suggests working from home, at least full-time, may not be as productive as we once thought. Economist Jose Maria Barrero and his co-authors have reviewed this and other studies for a recent paper. In this episode, we hear about the challenges that come with working fully remote and some best practices for hybrid work.
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