🎙️"If you don't have diversity in lived experiences, we're going to start to perpetuate by an infinite magnitude the inequalities that already exist in the system.”
We met Samantha at Money 20/20 Bangkok and knew we had to bring her onto the show. In this conversation she challenges assumptions, surfaces hard truths, and shows how inclusive design isn’t just ethical - it’s smart business.
In this special conversation, we dig into:
✓ What gets missed when there’s no diversity at the decision-making table
✓ The danger of designing for “ideal” users instead of real, messy humans
âś“ Why chasing hype without asking the right questions leads to fragile solutions
âś“ Practical ways fintech teams can build better, more thoughtful innovation from the ground up
Whether you design products, build policy, lead teams, or care about fairer systems - this episode will make you rethink how finance gets built.
#TheForwardPodcast #Rethink #SmartOSC #SamanthaLee #Fintech #InclusiveDesign #Innovation
The Forward Podcast with SmartOSC