11: Culture and High Reliability - Bierly and Spender (Part 2)

Dr. Ralph Soule, a resident expert on high reliability organizing with roots in the U.S. Navy nuclear power program, delves into how high reliability principles can benefit diverse organizations. He discusses Admiral Rickover's leadership style and the enduring legacy of accountability. The importance of rigorous selection and training in shaping organizational culture is highlighted, alongside the balance between creativity and strict procedures. Soule also shares insights on fostering a questioning culture and the critical role of transparency in driving effectiveness.