Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI Transitioning to a 4-day Workweek with Nathalie Lussier
What if you could build in more space to your business? An extra day off? More time to strategize? Less urgency and more rest?
We're continuing in our mini-series on my calmer framework for a calmer business. This week, we're diving into margins -- financial margins, capacity margins, and energetic margins -- to decrease urgency and burnout and create calmer, more sustainable businesses.
We're joined by Nathalie Lussier, an award-winning entrepreneur who has been making websites since she was 12 years old. She graduated with a degree in Software Engineering. She was the founder and recently exited AccessAlly, the digital course and membership solution for industry leaders. Nathalie has been featured in Forbes, Inc., Fast Company, Success Magazine, Entrepreneur, Venture Beat, and Mashable.
On this episode, we learn how we can rethink our work so that we build in margins, and dive deep into one founder's journey to transitioning to a 4-day work week for their entire company -- with exceptional results.
Listen to the Full Episode to Hear:
- How to build in margins, beyond profit margins, to your business
- What the transition to a 4-day work week can look like in practice
- How to experiment with and build comfortable margins for your business
Learn more about Nathalie Lussier
Learn more about me, Susan Boles:
We value your thoughts and feedback. Feel free to share them with Susan here. Your input is not just valuable, it's crucial in shaping future episodes.
- (00:00) - E106 - Nathalie Lussier - FINAL EDIT
- (00:52) - Understanding Margins in Business
- (02:03) - The Importance of Building Margins
- (03:21) - Challenges of Traditional Work Culture
- (04:59) - Introducing Natalie Lucier and the Four-Day Work Week
- (07:18) - Experimenting with Flexible Work Schedules
- (08:57) - Transitioning to a Four-Day Work Week
- (13:06) - Implementing the Four-Day Work Week
- (18:22) - Addressing Concerns and Feedback
- (20:17) - Cultural Impact and Future of Work
- (22:01) - The Impact of Overworking
- (23:08) - Improved Team Cohesion and Communication
- (23:49) - Efficient Work Processes
- (28:38) - Prioritizing Feature Requests
- (30:24) - Embracing a Slower Pace
- (32:36) - The Influence of Environment on Work Pace
- (36:11) - Selling the Business and Maintaining Values
- (39:48) - Global Work Culture Comparisons
- (41:21) - Building Comfortable Margins
Grab the Calm Service Design + Delivery Swipe File here