Empowering Investor Success with Cindy Galiano

Nov 28, 2023

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Morningstar is committed to creating a comprehensive wealth management platform. The company is on an accelerated path to modernizing its U.S. wealth platform tailored to create an exceptional investor experience.

In this episode, Jack talks with Cindy Galiano, Managing Director of the U.S. Wealth Platform at Morningstar Wealth. In her role, Cindy is responsible for product development, sales, marketing, and operations efforts supporting financial advisor-oriented products. That includes Morningstar's Turnkey Asset Management Platform (TAMP) and Morningstar office, which is the portfolio management and accounting system that's mainly geared towards independent RIAs and RIA aggregators. Cindy is also responsible for Morningstar's managed portfolio and investment strategies, which include mutual fund and direct indexing solutions.

With a focus on becoming a leading wealth platform provider, Cindy talks with Jack about how Morningstar creates a comprehensive wealth management platform for wealth and financial advisors. They are also working on developing an exceptional individual investor experience and delivering compelling investment portfolios. The goal is to empower investor success and provide a seamless and personalized experience for advisors and their clients.

Key Takeaways

[01:37] - An overview of Cindy's role at Morningstar.
[02:42] - Morningstar's focus on creating a comprehensive wealth management platform.
[05:00] - Morningstar's progress in modernizing the U.S. wealth platform.
[07:53] - How Morningstar starts modernizing its wealth platform.
[10:40] - How Morning creates a frictionless advisor experience.
[13:07] - Building interfaces and integrating workflows based on advisor needs.
[15:20] - What Cindy views as the future of wealth technology.
[19:53] - Making financial information accessible and understandable.
[20:48] - Cindy's career journey in financial services.
[25:03] - Cindy's three key takeaways.
[26:57] - Hobbies and activities Cindy enjoys outside of work.

Quotes

[08:22] - "We consider direct indexing workflow and solutions a big building block for a more sophisticated tax management capability. Not only across separately managed accounts or single strategies but across a unified managed account comprised of underlying model portfolios, mutual funds, ETFs, including separately managed accounts." ~ Cindy Galiano

[15:51] - "For us to become more efficient and predictive or more analytical and more savvy in how we support the advisor, that could happen across the way we support our advisors." ~ Cindy Galiano

[25:17] - "We empower investor success, and that really underpins everything we do at Morningstar. It's guided by our unique heritage of data and research and helps deliver that investor-first approach in whatever we do." ~ Cindy Galiano

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