Tim Shi is the Co-founder of Cresta (1.6B+ Valuation). Backed by top investors (sequoia, greylock & a16z), they are building AI agents to transform customer experiences. Tim dropped out of Stanford PhD program in 2017 to change the nature of work with AI, starting with copilots and expanded into a full platform of augmentation, automation and insights. In 2019, Cresta started deploying a GPT-2-based generative AI system in production for Fortune 500 customers. Their work is featured in the recent National Bureau of Economic Research (NBER) on the impact of GPT on boosting productivity.Topics:
- The Evolution of AI in Customer Experience
- Measuring AI's Business Impact
- The Future of Work with AI
#AIInnovation #CrestaAI #CustomerExperience #GenerativeAI
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