054: Breaking through the Small Business Ceiling with Jack Delosa

In this episode of The Remarkable Project Jay speaks with Jack DeLosa, Founder of Australia’s Largest Business Coaching and Training Company – The Entourage about the experience of the modern day entrepreneur and how their role shouldn’t be to market, sell and deliver a product or service, it should be to build a business that can do all those things without being dependent on your operational involvement. We also discuss how COVID has forced us to pay more attention to our inner state of being and fulfilment and focus on the areas that matter. 

Jack Delosa builds businesses. He is the founder of Australia's largest business coaching and training provider, The Entourage, which has a community of over 550,000 members. Since 2010, The Entourage has helped their members add over $2 billion in value to their businesses. Under his leadership, The Entourage has been awarded the 4th Best Place To Work In Australia, and Top 50 Australiasia, by AFR's Best Places To Work.

Prior to The Entourage, Jack co-founded MBE Group, which helped small to medium sized businesses raise money from investors. MBE enabled their clients to raise over $300 million from investors and would go on to become one of Australia's fastest growing companies. 

Along the way, Jack became an investor, investing into companies spanning biotechnology, luxury real estate, finance, ecommerce, food retail, recruitment and even aviation, including one company that become what's known in Silicon Valley as a "unicorn" – a business that goes from $0 to $1 billion within ten years.

In recognition of being one of the country's top entrepreneurs and investors, Jack has been listed in the AFR Young Rich List five times

Jack's first book, UnProfessional, was highly acclaimed, reaching best-seller status within three weeks of launching. His latest book, Unwritten, outlines the unconventional wisdom he's become known for, to living a life on purpose and making the world a better place. Unwritten became Australia's best-selling business book in one week.

Remarkable Takeaways

• The role of an entrepreneur shouldn’t be to market, sell and deliver a product or service, it should be to build a business that can do all those things without being dependent on your operational involvement
• Pay more attention to your inner state of being and fulfilment and operate from that place.
•  Being driven by negatives and trauma means the process is empty even when you reach your goal – if you can make the journey driven by joy, purpose and inspiration, your time is better spent and you do a better job.
• Empathy map – how does your customer feel at every touchpoint of your customer journey.  Address the emotions they’re feeling with relevant examples.

Connect with Jack

Follow him on Instagram

Explore and join The Entourage