Becker’s Healthcare Podcast Megan Gillespie, CEO of Sutter Santa Rosa Regional Hospital
Jul 21, 2025
Megan Gillespie, CEO of Sutter Santa Rosa Regional Hospital, shares her inspiring journey into healthcare leadership. She highlights innovative strategies for staff engagement, emphasizing the role of proactive planning and a strong vision. The discussion touches on improving patient access and the critical importance of building a cohesive team. Megan also explores the embrace of AI in healthcare, balancing technology with personal interaction, and addresses leadership challenges in a rapidly changing environment.
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Expanding Teams to Improve Access
- Megan Gillespie shared how Santa Rosa Regional Hospital tackled patient access issues by expanding teams in key care entry points.
- They improved emergency, infusion, surgery, imaging, and lab access to meet high community demand.
Prioritize Access and Team Support
- Focus continuously on improving patient access by supporting care delivery through innovation, technology, and system-wide coordination.
- Invest intentionally in retaining and supporting the right people to sustain care quality and expand access.
Balancing AI and Humanity in Healthcare
- AI and technology are revolutionizing healthcare at unprecedented speed, enabling better data-driven patient outcomes.
- However, preserving healthcare's humanity and clinician joy while leveraging AI is crucial for meaningful progress.