Empowered Patient Podcast Mental Health and Weight Management Added to Personalized Virtual Care Model with Ryan McQuaid PlushCare
Ryan McQuaid, Co-Founder of PlushCare, has expanded their collaborative virtual care model to provide whole-person care, including mental health and weight management. Working with partners, PlushCare offers primary care and referrals to specialists, second opinions, and therapists in all 50 states. Their top priority is to provide personalized care in a seamless fashion to all patients, especially those in underserved and rural communities.
Ryan elaborates, "Everybody's familiar with virtual care now. And so, given it's become a much more mature market, just like anything, as the market matures, consumers' expectations increase. And so, rewind five years ago, people were okay with maybe not the greatest experience when it came to a virtual visit, but now the bar has been raised substantially. And so, just making sure that patients get a wow experience has been one of our focuses."
"I think another area is being the one-stop shop. I talked about us joining forces with Accolade and 2nd MD to be the one place that people go for their health benefits, connecting with their primary care doctor, their therapist, even a weight management expert. And so, that's an area that we're leaning into substantially to be that one-stop shop. We believe that when you look at other markets and other ecosystems, whether it's Apple's ecosystem or Google's ecosystem, that's a trend you see in other industries in verticals."
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