A citizen-centric pathway for delivering justice with Aniket Doegar

In episode no. 64 I speak with Aniket Doegar, CEO and co-founder of HESPL (Haqdarshak Empowerment Solutions Private Limited), a social impact organisation working on easing access to welfare in India. We cover:

• What Haqdarshak offers to people and how its services are delivered through the most trustworthy channel;
• The key reasons that people in India don’t access government social services;
• Bridging the information gap between the government and its citizens;
• Why Haqdarshak works with local women and the training they receive;
• The challenges of training people in digital literacy;
• How many families and small businesses they’ve assisted, and how many female entrepreneurs they’ve trained;
• Collaborations they’re working on;
• The impact of the pandemic on their programs and technology channels and key factor meaning they could continue operating during the pandemic;
• The importance of both in-person and online options;
• Haqdarshak’s funding model and how they engage corporates to pay for justice (20min);
• The barriers they’ve faced in obtaining government information and the resources they use to keep it accurate and up to date;
• The reason they don’t advocate for change, even though they have lots of data;
• Why investing in their tech stack has facilitated innovation; The focus on the product first before scaling the program;
• Aniket’s background in the social justice sector;
• How using human centred design saved a lot of time along the entrepreneurial journey;
• The best form of technology to employ;
• How they got clear on their mission and vision; and especially what not to do;
• Haqdarshak’s roadmap to incrementally scale, improve process and culture in order to reach 100M people;
• What “Haqdarshak” means; and
• Aniket’s definition of legal innovation.

Proudly sponsored by Neota Logic

Links:

• Haqdarshak
• Neota Logic's App Gallery
• Neota Logic
• International Conference of Legal Regulators
• Churchill Trust project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group