The Startup Operator EP 178 : Building to Last - Kalpit Jain (CEO, Netcore Cloud)
Kalpit is the CEO of Netcore, a pioneer in the customer engagement space in India, started in the late 90s. Kalpit has been with Netcore from the very beginning and he shares the Netcore's journey from it's founding to now, what he thinks about the competition and how they have built a moat, how he makes acquisitions work and more in his conversation with Roshan Cariappa.
Topics:
00:00 Introduction
01:31 Founding story of Netcore
11:48 Product Strategy @ Netcore
16:22 Growth Levers in the 0-$10-$100M Journey
22:48 Thoughts on Competition and Building a Moat
27:27 Making Acquisitions work
32:01 Getting IPO ready
36:31 Advice to founders on Building to Last
38:32 Advice on managing a downturn
41:46 Books and Podcast recommendations
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