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Culture & Compliance Chronicles: Organizational Growth Through Fostering Speaking Out and Listening Up with Megan Reitz

Mar 12, 2025
Megan Reitz, founder of Reitz Consulting and an Associate Fellow at Saïd Business School, shares her expertise on fostering a speak-up culture. She discusses the relational dynamics of speaking out, the importance of open dialogue, and practical listening exercises. The conversation reveals how organizations can gain value by encouraging employees to voice their thoughts while also highlighting the role of leadership in creating safe environments for communication. Megan’s insights are a goldmine for anyone looking to enhance transparency and innovation in their workplaces.
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INSIGHT

Speaking Up Is Relational

  • Speaking up is fundamentally relational, influenced by the power, authority, and experiences present in the environment.
  • Courage alone is not enough; the context and relationships determine if speaking up is feasible and effective.
ADVICE

Five W's For Speaking Up

  • Use the five W’s framework (who, why, what, where, when) to structure speaking up and listening effectively.
  • Create safe environments and use creative strategies like role-playing to reduce risk and encourage open dialogue.
ADVICE

Explore Speak-Up Culture Deeply

  • Look beyond employee surveys to understand speak-up culture by analyzing incident reports, new joiner interviews, and exit interviews.
  • Use inquiry groups and observe top team meetings to gain deeper insights and influence cultural change.
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