The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

546: Renowned Experts Christian van Nieuwerburgh and Robert Biswas-Diener on Radical Listening

Apr 28, 2025
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INSIGHT

Intentions Shape Listening

  • Radical listening builds on active listening by focusing on the listener's intentions, not just comprehension.
  • Your listening is targeted by paying attention to aspects relevant to your specific outcome.
ADVICE

Focus on the Person, Not Topic

  • Show genuine interest by focusing on the person, not just their favorite topic.
  • Ask questions about what matters to them to deepen connection.
ADVICE

Interject To Show Engagement

  • Use interjecting gently to show engagement instead of waiting silently.
  • Briefly jumping in boosts connection by signaling active listening and interest.
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