Making It with Jon Davids

193 - Here's How I Built a Coffee Chain from Scratch | Gregory Zamfotis

May 30, 2025
Gregory Zamfotis, founder of Gregory's Coffee, shares his inspiring journey from law school to pioneering a coffee chain with over 50 locations. He reveals the secrets behind standing out in a market dominated by Starbucks and Dunkin'. Learn how he tackled the challenges of expansion and team trust while cultivating a unique brand culture. Gregory also discusses the impact of e-commerce and pandemic adaptations, highlighting the balance of quality and operational excellence that fueled his success.
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ANECDOTE

From Law School to Coffee Shop

  • Gregory Zamfotis left law school to manage his father's sandwich shop and pursue his passion for coffee.
  • He opened his own coffee shop in 2006, leveraging his entrepreneurial family background and industry experience.
ADVICE

Prioritize Efficient Workflows

  • Quickly adapt your workflow and train your team to serve customers efficiently while maintaining quality.
  • Streamline operations to handle fast-paced customer traffic and meet time standards.
INSIGHT

Speed Drives Innovation

  • Fast idea-to-market turnaround can be a competitive advantage in the coffee business.
  • Being able to test and implement concepts in days fuels innovation and customer excitement.
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