Ep. 19: Improving Value, Not Just Proving It with Michelle Ockers

What does it really take to build a learning strategy that sticks? In this episode, Michelle Ockers helps unpack the difference between tactical execution and strategic clarity. From shifting the conversation from skills to capability, to evaluating learning as a tool for improvement, and not just as proof, Michelle shares practical, grounded advice for L&D leaders. We talk about working with culture (not against it), why deep consultation beats quick fixes, and how to use data for improvement, not just for validation. If you’re thinking about how learning creates value for your business, this conversation will meet you right where you are - strategic, practical, and refreshingly honest.

Connect with Michelle

LinkedIn: https://www.linkedin.com/in/michelleockers/

Websites: https://michelleockers.com/ and https://learninguncut.global/

Book: The L&D Leader - Principles and Practice for Delivering Business Value: https://www.koganpage.com/hr-learning-development/the-l-d-leader-9781398620278

Referenced Material

Future of Jobs Report 2025, The World Economic Forum: https://www.weforum.org/publications/the-future-of-jobs-report-2025/

Articles:

- CLO LIFT: The Skills Accelerator: https://learningforum.substack.com/p/clo-lift-the-skills-accelerator

- Feedback culture: Great learning design as a bridge to culture building: https://www.mckinsey.com/featured-insights/people-in-progress/feedback-culture-great-learning-design-as-a-bridge-to-culture-building

Podcast Episodes:

- McKinsey’s Feedback Skills Surge – Lisa Christensen: https://learninguncut.global/podcast/163/

- Playbook – Your First 90 Days in an L&D Leader Role: https://learninguncut.global/podcast/138/

- Building Learning Culture – Nigel Paine: https://learninguncut.global/podcast/elevate-05-building-learning-culture/

Connect with Learnnovators

Website: https://learnnovators.com/

LinkedIn: https://www.linkedin.com/company/learnnovators/

Connect with Vidya

LinkedIn: https://www.linkedin.com/in/srividyakumar/